Returns and Exchanges

Return procedure

1. Log in to order status and click on the 'request RA#' button next to your order. You must request a Return Authorization Number (RA#) within 30 days of receiving the item.
2. Item must be in a new and unused condition to be eligible for return. Item must be in its original packaging, and have all of its components and paperwork intact. We will not accept returns on used items, custom painted items or items shipped via truck freight. We will not accept returns on items damaged during installation or use of product.
3. Please allow up to 7 working days for us to get back to you with a RA# by phone or email
4. Ship the item back to us with the RA# clearly labeled on the box. Shipments received without a clear and visible RA# on the outside of the box will not be processed.
5. Once we know that your return item has shipped, we will issue a credit to your account.

If the item you wish to return contains a manufacturer's defect, or if we shipped the wrong part for your vehicle, we will cover the return shipping fees.

Restocking fees

A 25% restocking fee will apply unless:

1. Item has a manufacturer's defect or was damaged by UPS via shipping
2. The wrong item was shipped to you

Credits

All returned items will be inspected and must meet the following criteria for us to issue credit to you:

1. The returned item is in a new, unused and ready to sell condition.
2. The returned item is in its original packaging and has all of its hardware, components and paperwork intact.
3. The returned package must have a clear and visible RA# on the outside.

The credit card or PayPal account used to place the order will be credited for the purchase price of the item plus sales tax. You (the buyer) are responsible for return shipping costs unless the item contained a manufacturer's defect or if we shipped you the wrong part.

Shipping Cost on Returns/Exchanges

You (the buyer) are responsible for shipping costs associated with the return or exchange. But if the item contains a manufacturer's defect or if we shipped the wrong part for your vehicle, then Automax Styling will credit the shipping cost of the return or exchange.

Exchange

Exchange follows the same procedure as returns, and must meet the same criteria as returns.

Non-returnable products

These items cannot be returned. This list is subject to change.

• ATS Custom Running Boards
• ATS Fender Flares
• Brembo Gran Turismo and Turismo Brake Kits
• Covercraft Car Covers for Vehicles Manufactured Before 1970
• Covercraft Weathershield Black, Blue, Green or Yellow Covers
• Covercraft Weathershield HD Covers
• Covercraft Weathershield HP Covers
• Custom Cotton Canvas Seat Covers
• Elite Spoilers
• Fabtech Lift Kits
• Gaylord's Tonneau Covers
• Go Industries Rancher Grille Guard
• Lloyd's Premium Carpet Mats
• MDM Portable Garages
• Nasta Wheel to Wheel Step Bars
• Pace Edwards Tonneau Covers
• Power Slot Cryo Rotors
• Premium Plush Carpeted Mats
• Speed Lingerie Products
• Thule Athlantis Cargo Boxes
• Thule Atlantis Cargo Boxes
• TruXedo Lo Pro QT Harley-Davidson Soft Roll-Up Tonneau Covers
• UCI Factory-Style Spoiler
• Undercover Tonneau Covers
• Westin Sportsman 1 Piece Grille Guard
• Wet Okole Seat Covers